Scrum Master

About This Course

This certification-focused course provides a deep understanding of the Scrum framework and the Scrum Master's role as a servant leader, facilitator, and coach. You'll learn to guide teams through Scrum events, manage artifacts effectively, remove impediments, and foster a culture of continuous improvement.

Through interactive workshops and simulated sprints, you'll practice facilitation techniques, conflict resolution, and stakeholder communication. The course also covers scaling frameworks such as SAFe, LeSS, and Nexus for enterprise environments. Graduates will be fully prepared to sit for the CSM (Certified ScrumMaster) or PSM (Professional Scrum Master) certification exams.

Course Outline

1. 1Introduction to Agile and Scrum
2. 2Scrum Theory and Principles
3. 3Scrum Roles and Responsibilities
4. 4Scrum Events: Sprint Planning, Daily Standup, Review, Retrospective
5. 5Scrum Artifacts: Product Backlog, Sprint Backlog, Increment
6. 6Facilitation and Coaching Techniques
7. 7Servant Leadership and Team Dynamics
8. 8Scaling Scrum (SAFe, LeSS, Nexus)
9. 9Removing Impediments and Managing Conflict
10. 10Metrics and Continuous Improvement
11. 11CSM / PSM Certification Exam Preparation